Frequently Asked Questions

Your parcel should arrive within 3-5 working days, sometimes sooner. If you still haven’t received your order after 5 working day’s please contact us by email.

We charge only £1.99 for delivery to the UK, or free when you spend £15 or more.

Winners 2000 Fitness Ltd, Paignton, Devon, TQ4 7QR. Head to reception and give a member of staff your details and they will give you your parcel. Please allow 2 working days to collect your parcel. You will receive an email letting you know your order is ready to collect. Please ensure your parcel is collected as soon as possible.

If we haven’t processed your order, then we can change the delivery details. However, if your order has been processed then we cannot be held responsible for the error and cannot change the delivery details.

Our chocolate is produced in a Belgian facility which is IFS and HACCP certified. We only use premium Belgian chocolate so that you can be assured you are receiving nothing but the highest standard of delicious chocolate when you order from us.

Due to our product being food, we don’t accept returns.

Our dark chocolate orange flavour contains only 1.3g sugar and 6.6g carbohydrates per serving! While our milk flavours sit at around 8.5g carbs and 4.2g sugar per serving. The main sweetener we use in our chocolate is Stevia, but we also use another sweetener called Maltitol in the powdered form. This has a GI level of 35. We only use very small amounts of this sweetener (total polyols per serving 3.8g-3.9g) which still makes our chocolate safe for diabetics. However we recommend being mindful of the quantities you consume.

Our dark chocolate orange flavour is suitable for Vegans! We believe our product is the best vegan chocolate you will ever taste. However, our other flavours are not suitable for vegans.

Yes, all our delicious flavours are suitable for vegetarians.

We use Inulin which makes all our chocolate is super rich in fibre, making our product perfect to support digestive health.

Our chocolate is around 12% less in calories compared to other traditional chocolate. This is mainly because our chocolate is sweetened with stevia rather than sugar.

Yes, our chocolate is suitable for children, however we recommend being cautious with the quantity you give them.

With our chocolate contain natural sugars only, this reduces the risk of tooth decay when enjoying our delicious chocolate.

Please create an account, then every time you shop you will earn points! These can then be used to purchase future chocolate once you have enough.